Designers & Builders of Tank Trucks since 1948

Terms and Conditions and Privacy Policy

Terms and Conditions

TANK TRUCK SERVICE AND SALES, INC. ("TTS") WELCOMES YOU TO www.tanktruckservice.com. WE ASK THAT YOU READ THE FOLLOWING TERMS OF USE, WHICH CONSTITUTE A LICENSE THAT COVERS YOUR USE OF THIS SITE AND ANY TRANSACTIONS THAT YOU ENGAGE IN THROUGH THIS SITE (AGREEMENT). BY ACCESSING, VIEWING, OR USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE WITH THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, PLEASE DO NOT USE THIS SITE.

  1. USE OF SITE

    This Web site is provided solely for the use of current and future customers of TTS to provide you with information about our company, to permit you to place orders for our products and services, and to enable you to contact us with any questions or comments that you may have. Any other use of this site is prohibited. By way of example, you should not use any features of this site that permit communications or postings to post, transmit, display, or otherwise communicate

    1. any defamatory, threatening, obscene, harassing, or otherwise unlawful information;
    2. any advertisement, solicitation, spam, chain letter, or other similar type of information;
    3. any encouragement of illegal activity;
    4. unauthorized use or disclosure of private, personally identifiable information of others; or
    5. any materials subject to trademark, copyright, or other laws protecting any materials or data of others in the absence of a valid license or other right to do so.
  2. SITE CONTENTS AND OWNERSHIP

    The information contained on this site, including all images, designs, photographs, writings, graphs, data, and other materials ("Materials") are the property of TTS and are protected by copyrights, trademarks, trade secrets, or other proprietary rights. Permission is granted to display, copy, distribute, download, and print portions of this site solely for the purposes of using this site for the authorized uses described above. You must retain all copyright and other proprietary notices on all copies of the site contents. You shall comply with all copyright laws worldwide in your use of this Web site and prevent unauthorized copying of the site contents. Except as provided in this Notice, TTS does not grant you any express or implied right in or under any patents, trademarks, copyrights, or trade secret information.

  3. DELIVERY

    You will have an option at check out for various shipping methods. We will do everything that we can to deliver on or before the estimated business delivery date stated during checkout. Remember these are only estimated delivery days, and do not count Saturdays, Sundays, or Holidays. TTS DOES NOT GUARANTEE DELIVERY DATES. THESE ARE ONLY ESTIMATES.

  4. ORDER CANCELLATIONS

    Once an order has been placed online, or by phone, it enters our system and cannot be canceled except by calling customer service M-F 8-4 Eastern Time at 800.482.2678. Please note that you may incur up to a 25% restock fee on each product that you cancel which will be deducted from your refund.

    If you want to cancel your order and it has already been shipped, you will need to ask for an RMA number for the return. You can obtain an RMA by contacting customer service at 800.482.2678. You will not be refunded any original shipping charges, and shipping charges back to us are your responsibility. You may incur up to a 25% restock fee on each of the returned parts.

    Special orders, fabricated items, and non-standard items may be subject to special return fees, or possibly may not be returned for credit at all.

  5. PRODUCT WARRANTY

    TTS warrants that any products that it manufactures will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery. TTS does not warrant third party products which TTS provides "as is". TTS agrees to assign any warranty rights it may have in third party products to you.

  6. DISCLAIMER OF WARRANTIES

    You expressly agree that use of this Web site is at your sole risk. Neither TTS, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, or licensors (collectively, "Providers"), or the like, warrant that this site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this site, or as to the accuracy, completeness, reliability, security, or currency of the Materials.

    The Materials may contain errors, omissions, inaccuracies, or outdated information. Further, TTS does not warrant reliability of any statement or other information displayed or distributed through the site. TTS reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. TTS may make any other changes to this site, the Materials and the products, programs, services, or prices (if any) described in this site at any time without notice.

    THIS SITE AND THE INFORMATION, CONTENT, AND MATERIALS ON THIS SITE ARE PROVIDED ON AN AS IS, WHERE IS, AND WHERE AVAILABLE BASIS. TTS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE CONTENT, INFORMATION, OR THE MATERIALS ON THIS SITE.

    EXCEPT FOR THE TTS MANUFACTURED PRODUCT WARRANTY SET FORTH ABOVE, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TTS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO ANY OF THE MATERIALS, CONTENT, OR INFORMATION ON THIS SITE OR YOUR USE OF THIS SITE GENERALLY. THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE SPECIFICALLY DISCLAIMED. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION'S LAW APPLIES TO THIS AGREEMENT.

  7. LIMITATION OF LIABILITY

    YOU AGREE THAT TTS AND ITS PROVIDERS SHALL HAVE NO LIABILITY FOR ANY DAMAGE, LOSS, OR EXPENSE OF ANY KIND ARISING OUT OF OR RESULTING FROM YOUR POSSESSION OR USE OF THE MATERIALS, CONTENT, OR INFORMATION ON THIS SITE REGARDLESS OF WHETHER SUCH LIABILITY IS BASED IN TORT, CONTRACT, OR OTHERWISE. YOU FURTHER AGREE THAT TTS AND ITS PROVIDERS' LIABILITY FOR ANY DAMAGE, LOSS OR EXPENSE OF ANY KIND ARISING OUT OF OR RESULTING FROM THE PRODUCTS, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED IN TORT, CONTRACT, OR OTHERWISE SHALL BE LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT(S) THAT ARE THE SUBJECT OF SAID CLAIM. IN NO EVENT, INCLUDING, WITHOUT LIMITATION, A NEGLIGENT ACT, SHALL TTS OR ANY OF ITS PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OR CORRUPTION OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR INTERRUPTION OF BUSINESS), ARISING OUT OF OR IN ANY WAY RELATED TO THE MATERIALS, CONTENT, OR INFORMATION ON THIS SITE OR ANY PRODUCTS, SERVICES, OR INFORMATION OFFERED, SOLD, OR DISPLAYED ON THIS SITE, YOUR USE OF, OR INABILITY TO USE, THIS SITE GENERALLY, OR OTHERWISE IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF WHETHER TTS OR ANY OF ITS PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

  8. INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless TTS, its affiliates, agents, employees, and licensors from and against any and all claims and expenses, including reasonable attorney fees, arising out of or related in any way to your use of the site, violation of this Agreement, violation of any law or regulation, or violation of any proprietary or privacy right.

  9. PRIVACY POLICY

    TTS collects personally identifiable information only for providing the services you request, generating statistical studies, conducting marketing research, improving products and services, sending you surveys, and notifying you of new products and any other changes to TTS' site or services that may affect you. When you submit personally identifiable information to us, you understand that you are agreeing to allow us to access, store, and use that information for those purposes.

    TTS will not sell or give any personally identifiable information to any third parties. TTS may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, TTS will provide this information on receipt of the appropriate documentation. TTS may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our terms of use.

    Opt-Out Policy. If at any time you do not wish to receive offers and e-mails from us, we ask that you tell us. You may remove your name from our mailing list by sending us an e-mail addressed to customerservice@tanktruckservice.com and indicating in the subject line "No Offers or Email."

    TTS operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

  10. LIMITATIONS ON CLAIMS

    Any cause of action you may have with respect to your use of this site including, without limitation, your ordering products from TTS, must be commenced within one (1) year after the claim or cause of action arises. Any claim not brought within this time period shall be forever barred.

  11. TERM AND TERMINATION

    Without limiting its other remedies, TTS may immediately discontinue, suspend, terminate, or block your and any user's access to this site at any time in our sole discretion.

  12. HYPERLINK DISCLAIMERS

    As a convenience to you, we may provide on this site links to Web sites operated by other entities (collectively the "Linked Sites"). If you use any Linked Sites, you will leave this site. If you decide to visit any Linked Site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Linked Sites, regardless of the linking form (e.g., hotlinks, hypertext links, IMG links) are not maintained, controlled, or otherwise governed by TTS. The content, accuracy, opinions expressed, and other links provided by Linked Sites are not investigated, verified, monitored, or endorsed by TTS. TTS does not endorse, make any representations regarding, or warrant any information, goods, and/or services appearing and/or offered on any Linked Site, other than linked information authored by TTS. Links do not imply that TTS or this site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of TTS or any of its affiliates or subsidiaries. Except for links to information authored by TTS, TTS is neither responsible for nor will it be liable under any theory based on (i) any Linked Site; (ii) any information and/or content found on any Linked Site; or (iii) any site(s) linked to or from any Linked Site. If you decide to visit any Linked Sites and/or transact any business on them, you do so at your own risk. TTS reserves the right to discontinue any Linked Site at any time without prior notice. Please contact the Web masters of any Linked Sites concerning any information, goods, and/or services appearing on them.

  13. CONTROLLING LAW, JURISDICTION, AND INTERNATIONAL USERS

    This Agreement is governed by and shall be construed in accordance with the laws of the State of Michigan, U.S.A., without reference to its conflict-of-law provisions. TTS makes no representation that the materials are appropriate or available for use outside the United States. If you access this site from outside the United States, you will be responsible for compliance with all local laws. You agree to comply with all laws and regulations applicable to your use of this site. You agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within Macomb County, Michigan for any disputes with TTS arising out of your use of this site.

  14. ENTIRE AGREEMENT

    This Agreement constitutes the entire agreement between TTS and you with respect to your use of this Web site (including your purchase of products and/or services from TTS), and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and TTS with respect to this Web site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based on or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If for any reason a court of competent jurisdiction finds any provision of this Agreement or portion of it to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of this Agreement, and the remainder of this Agreement shall continue in full force and effect. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

  15. MODIFICATIONS TO AGREEMENT

    We may revise this Agreement at any time and you agree to be bound by the revised Agreement. Any such modifications will become effective on the date they are first posted to this site. It is your responsibility to return to this Agreement from time to time to review the most current terms and conditions. TTS does not and will not assume any obligation to notify you of changes to this Agreement.

  16. ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

    You agree to be bound by any affirmation, assent, or agreement you transmit through this Web site, including but not limited to any consent you give to receive communications from TTS solely through electronic transmission. You agree that when you click on an "I agree,""I consent," or other similarly worded "button" or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.


Privacy Policy

Last modified: April 05, 2016

Tank Truck Service and Sales, Inc. respects your privacy and our site visitors' information. We do not sell or rent to third parties any of the information collected via this website.

Information Collected
If you request or submit information to us by sending an Email or by filling out a "contact" form, we may save your Email address as well as any other information you provide on website forms submitted to us. This information may be used to contact you in the future by mail, Email, or phone to convey information about our products, services or solutions that we feel may benefit you.

Information Collected by Others
This notice addresses only Tank Truck Service and Sales, Inc.'s website policy, and does not apply to sites that users access via links from our site. Tank Truck Service and Sales, Inc. is not responsible for the information collecting policies of other sites, for the practices employed by websites linked to or from our website, or for the information or content contained therein. Often, links to other websites are provided solely on the basis that they may contain useful information for our website visitors. Users are advised to review the privacy policies of these other websites.

Cookies
This website may set cookies on your computer. A cookie is a text file that is placed on your computer by our web server and helps recall your use of this website. Cookies are uniquely generated and assigned to you.

We may also use one or more 3rd party tracking tools that utilize data collected to track and examine the use of www.tanktruckservice.com and to prepare reports regarding our website's usage. These 3rd party tracking tools do not collect personally identifiable information.

Other Information We Collect
Tank Truck Service and Sales, Inc. may keep track of technical information about your computer or mobile device, such as the browser type and version, browser plug-in types and versions and operating system of your computer; the Internet Service Provider (ISP) or other provider you use to access this website, links on this website and certain of our services; and your internet protocol (IP) address, location and time zone setting. To help us understand the use of this website by users, improve your site experience and aid us in marketing and managing this website and our services, we may also collect information as to how you were directed to this website and our services, how you navigate around them, what products or services you browse, which external websites or links you access from this website. This information may be used, among other things, in the reporting, marketing and analysis of this website and its services and features and may be shared with our affiliates, suppliers, providers and/or their and our respective agents and contractors.

Updating, Correcting, and Deleting Personal Information
If you would like to have your personal information updated, corrected or removed from our records, please us send an Email with "Update/Correct or Remove personal information" in the subject line to customerservice@tanktruckservice.com.

Opting Out Of Email
You can choose to opt out of receiving email from Tank Truck Service and Sales, Inc. at any time. Tank Truck Service and Sales, Inc. markets some of its own products and services by email. Every email sent from Tank Truck Service and Sales, Inc. will include appropriate unsubscribe instructions. Opting out of email offers for a specific Tank Truck Service and Sales, Inc. service only opts you out of that service. To opt out of all email marketing messages from Tank Truck Service and Sales, Inc., you must send an email to customerservice@tanktruckservice.com from the email address you wish to unsubscribe. Please clearly state in your email, "Unsubscribe me from all Tank Truck Service and Sales, Inc. email marketing." This is the only way to assure that you no longer receive email advertising messages from Tank Truck Service and Sales, Inc.

Data Security
We use reasonable precautions to keep user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We may disclose information we collect to third parties, under contract to us, as required to operate this website, provide certain services or features offered by this website or to perform business functions on our behalf. We will only release this information to those companies that we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties who receive the information. Also, once information has been provided to a third party, it is out of the control of Tank Truck Service and Sales, Inc. and subject to the policies of that third party.

Children
This website is not intended for use by children, and the terms and conditions governing the use of this website and its features require that you must be at least 18 years old to use them.

Legally Compelled Disclosure of Information
Tank Truck Service and Sales, Inc. may disclose information when legally compelled to do so: when we, in good faith, believe that the law requires us to do so or for the protection of our legal rights.

Periodic Policy Changes
Please note that Tank Truck Service and Sales, Inc. reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Tank Truck Service and Sales, Inc. and is effective as of the date last modified as noted above. This statement does not create an agreement between Tank Truck Service and Sales, Inc. and users, and as such, does not create any legal rights for any party.

Contact Us:
Tank Truck Service and Sales, Inc.
Warren: 800.482.2678
Gaylord: 888.482.2678
Portage: 877.752.5150

Email: customerservice@tanktruckservice.com
Website: www.tanktruckservice.com

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